How do I Ship a Product for Free?


To ship a product for free you can use Flat Rate shipping at the product level.

Flat Rate shipping at the product level can be setup by using the product editor for a small number or products.  Or you can use the product import tool for a larger number of products.

Flat Rate Shipping - Product Editor:

  1. Select Catalog > Products then find the product in question and click on edit
  1. Once in the Product Editor, Select the Shipping menu and move to the Rate Adjustment Type at the bottom, then select Flat Rate.
  1. Save the settings so the Shipping Providers will appear at the bottom.
  2. Place 0.00 in the Rate Adjustment box for the Shipping Methods that will be free. Save any changes made.

NOTE: Leaving the the Rate Adjustment fields blank for the other Shipping Providers is the same as placing Zero (0.00) in them. No Shipping Fees will be added to this Product. 

Flat Rate Shipping - Product Import Tool:

The product import tool under Tools > Data Import > Product Import  is used to define free shipping settings at the product level. Use this when you need to set this for a larger number of products. 

Custom Shipping Method:

You can also use custom shipping methods to create free shipping. For more info on Custom Shipping Methods, see this article. 


Check out these other Articles on Shipping: 

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  • Avatar
    Carol Ko

    It would be nice if it can still auto calculate the UPS Next Day Air, UPS 2nd Day Air... etc.

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    Kathy Sechrist

    I did as this says, putting a zero for ground shipment methods. On checkout it now shows zero for all shipment methods, including next day air. How can I offer a product with free shipping but not let the customer choose overnight delivery?

  • Avatar
    Mallory Welch

    Hi Kathy,

    I apologize for the issue you are experiencing. We are going to open a ticket to further assist you with this.
    You will be hearing more from us shortly.


  • Avatar

    Hello, Was this issue resolved? I am running into the same problem. I need product specific free shipping (FedEx Home Delivery method only), but regular auto-calculate on the other FedEx shipping options.

    Any resolution?


  • Avatar
    Kathy Sechrist

    I've been complaining about this for years. My competitors kill me with free shipping deals that I can't do. Why is this so hard - let me set up a free shipping rule for an item/category/cart total/whatever, that lets the customer either use the free shipping, or they can choose another method and pay for shipping. That's what ALL of my competitors do.